We have an expansive agenda for our roundtable on the impact of the use of AI in spam prevention, as telecom operators move from complaint-led enforcement to AI/ML-led monitoring and short-timeline signal sharing. The discussion will examine TRAI’s direction to operators, the limits of Distributed Ledger Technology (DLT)-linked coordination, and the practical questions around false positives, proprietary systems, and cross-sector communication safety.

Apply to attend here.

Date: Wednesday, 12 August 2026
Time: 1:30 PM – 4:30 PM
Venue: Viceroy Hall, The Claridges, Dr APJ Abdul Kalam Road, New Delhi

Agenda:

• 12:30 PM – 1:30 PM: Lunch and networking
• 1:30 PM – 2:45 PM: How spam detection works, and how TRAI regulates spam
• 2:45 PM – 4:00 PM: Implications of spam regulation on legitimate business communications
• 4:00 PM – 4:30 PM: Recommendations

Note: This is an invite-only discussion held under the Chatham House Rule. Participation is subject to approval.

The discussion will examine the following themes:

1. How spam detection works, and how TRAI regulates spam

• What do telecom AI/ML systems detect from call diversity, call duration, high outgoing volumes and sender behaviour?
• How do the TCCCPR amendments broaden spam, registration, traceability and proactive monitoring obligations?
• What has enforcement through notices, suspension powers and DLT-linked traceability fixed so far?

2. Legitimate communication, false positives, and business continuity

• When do OTPs, payment reminders, delivery notifications, appointment confirmations and callbacks look like spam to automated systems?
• What visibility should businesses get when communications are blocked, delayed or misclassified?
• What appeal and restoration timelines are needed when enforcement disables legitimate services?

3. AI signals, proprietary systems and cross-sector coordination

• Can operators share AI-generated signals within short timelines without exposing proprietary systems or raw intelligence?
• What happens when inference data from different operators is mixed on a common platform?
• What signals should OTT messaging services, RCS providers, banks, platforms and consumer protection systems share with telecom operators?
• How should policy balance faster spam prevention with privacy, legality, competition and incentives to improve detection?

There are limited seats, and registrations will soon move to a waitlist. This is an invite-only discussion, so please apply.

Registration does not guarantee attendance. If you fit the criteria for our curated audience, we’ll send you a confirmation by 11 August 2026. Your contact information will never be shared with anyone outside of MediaNama.

Note: This discussion is being organised with support from Airtel. Our community partner for this event is The Quantum Hub.